alert icon
Business owners - received a forfeiture letter? File a reinstatement to re-activate online today. Corporations, click here. Limited Liability Companies, click here.

Why Do I Get "Agent Information Insufficient" Notifications When Trying to File my Report?

Read time: 6 minutes

Do You Keep Getting an “Incomplete Agent Information” Message When Filing Your Annual Report or First Report?

This is an issue experienced by some of our users when trying to submit their annual report or first report. By following these steps you can submit your reports and avoid being overdue with these important filings. 


Issue Summary: You keep getting “address information is insufficient" or "agent information is insufficient” notifications even after providing all required details. This is preventing you from submitting your annual report or first report filing. 

Showing the "Confirm Details" screen in the Business One Stop dashboard.

Showing "edit agent info" screen in the Business One Stop Dashboard

Showing the "key contacts" screen in the Business One Stop dashboard.

Solution:  If you check the business ALEI number column you’ll see it is empty. This means the business agent is not linked with the business registered with us. You need to click on “change agent” and search for the business registered with us and use it as the agent to submit the filing.

Forms and Fees New Businesses